Welcome to Mazelo ("we," "our," or "us"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app and services, including chatting and calling features. By using our app, you agree to the terms of this Privacy Policy.
a. Personal Information:
- Name, email address, phone number, and other details you provide during registration.
b. Communication Data:
- Chat messages, voice, and video call metadata (e.g., timestamps, duration, and participants). We do not store the content of calls or messages unless explicitly necessary for the service.
c. Usage Data:
- Information about your interactions with the app, including logs of app usage, device information (e.g., device type, operating system), and IP addresses.
d. Payment Data:
- If applicable, payment information (e.g., transaction details) is collected securely through our payment provider.
e. Location Data:
- Approximate or precise location data if you enable location services.
We use your information to:
a. With Service Providers:
- Third-party vendors assisting with app functionality, hosting, analytics, and payment processing.
b. For Legal Reasons:
- To comply with legal obligations, respond to lawful requests, or protect rights and safety.
c. With Your Consent:
- When you explicitly agree to share your information.
We retain your information for as long as necessary to provide the app’s services and comply with legal obligations. Personal data is deleted or anonymized when no longer needed.
You have the right to:
We implement industry-standard measures to protect your information. However, no transmission method or storage system is 100% secure, so we cannot guarantee absolute security.
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.
Our app is not intended for users under 18 years old. We do not knowingly collect personal information from children. If we become aware of such data, it will be deleted.
We may update this Privacy Policy from time to time. Changes will be notified by updating the "Effective Date" above. Continued use of the app after changes constitutes acceptance of the new terms.
If you have any questions or concerns about this Privacy Policy, contact us at: